Frequently Asked Questions
Frequently Asked Questions About Facials
What can I expect at my facial appointment?
What should I do to prepare for my facial?
Will the facial hurt or be uncomfortable?
How often should I get a facial?
If I get a facial, do I have to buy products to use at home?
Why do I need facials?
Why do I need a professional skin therapist?
How soon will I start seeing results from my facial?
What are the long-term benefits of getting regular facials?
How can seasonal changes affect my skin?
Frequently Asked Questions About Chemical Peels
How many treatments are required?
Can I go back to work after a chemical peel?
How soon will results appear?
Who are candidates for chemical peels?
Who should avoid chemical peels?
How does the treatment feel?
How long do the results last?
What are the limitations of chemical peels?
Frequently Asked Questions About Waxing
Why wax in the first place?
- Skin Health – Not only does waxing remove hair, it’s a physical exfoliation that removes lifeless surface skin cells, which means you’re receiving hair removal and skincare all in one.
- Smoother Skin – Because you are removing hair from the root and exfoliating the skin, after a wax, you’ll probably find that your skin is now smoother than ever!
- Longer Lasting Results – Since your hair is being removed by the root, it will take much longer to grow back than with shaving.
- Thinner and Finer Hair – When your hair does grow back after waxing, it will grow back weaker, making it finer, softer, and sparser.
- Minimal Irritation – Many people find hair removal methods like epilation and hair removal creams irritating to the skin. However, waxing rarely causes this problem if it’s done by an experienced professional.
How long should the hair be for waxing?
What areas of the body can be waxed?
Does waxing have to hurt?
How long will the results last?
Will the hair grow back thicker?
Are there any health precautions to keep in mind?
Please inform your esthetician of any medications you are taking, such as antibiotics or Accutane, or topical creams you’re using, such as Retin-A, which may not be compatible with waxing. Waxing is never done on clients taking Accutane and is not recommended for clients using Retin A, Renova, Differin, or other types of skin-thinning acne medications. Please read the label carefully and consult your dermatologist if you are taking any medication or using any topical cream that contains these medications. Individuals do react differently to these medications and sometimes waxing can be done if proper patch testing is completed. Also, please advise your esthetician if you are allergic to any foods – because if you can’t eat it, you shouldn’t put the extracts on your skin. Please be completely honest with your skin care therapist about all allergies and medications you are taking – it is for your protection.
What are the possible side effects of waxing and how can they be minimized?
Before your waxing services
- Do not tan the area you plan to wax 24 – 48 hours before your reservation.
- Do not drink alcohol or significant amounts of caffeine before your reservation. Both can cause your pores to tighten, resulting in a more uncomfortable experience. Save the partying for afterwards.
- Do not shave up to 3 weeks prior to your waxing. Hair must be 1/4″ long for waxing services.
After your waxing services
- Avoid the sun immediately after waxing, and wear sun screen; recently waxed areas are prone to hyperpigmentation (permanent darkening of the skin) if exposed to the sun.
- Avoid heavy exercise for at least 10 hours after waxing.
- Avoid saunas, steam rooms, whirlpools, and other heated sources for at least 48 hours.
- Do not use exfoliating products (AHAs, scrubs, etc.) and loofahs until at least 24 hours after waxing.
- Avoid tight clothing after waxing, especially in the waxed areas. Tight clothing may result in irritation and ingrown hairs.
- Do not shower or receive oral sex for 10 hours after a Brazilian wax.
How long does waxing take?
What are my choices for waxing my bikini area?
Bikini Full is the next step, and allows you to take off as much or as little hair as you like from the front. Let your therapist know if you want to leave a small strip, triangle, square, or nothing at all.
Brazilian goes from the front all the way to the back with an added butt strip. This is perfect for a completely nude look, or you can leave a neat triangle, strip, or square on the front.
Frequently Asked Questions About Lash and Brow Tinting
What is eyelash tinting?
Who is eyelash tinting for?
How does eyelash tinting work?
Is eyelash tinting dangerous?
What happens during an eyelash tinting treatment?
Why would I want to tint my eyebrows?
Is eyebrow tinting safe?
What happens during an eyebrow tinting treatment?
The tint is likely to stain the skin between the brow hairs initially, making them appear darker in the first day or so than they really are. Don’t panic if your brows look strange to you at first – the difference is bound to feel a little odd initially, but you’ll soon get used to it.
How long should an eyebrow tint last?
Frequently Asked Questions About Microneedling
What are the benefits?
Microneedling may also have a positive effect on the appearance of hyper-pigmentation, hypo-pigmentation, acne scars, traumatic scars, and stretch marks. It also generally creates a fresher appearance or glow to the skin.
What areas of the body can be treated?
How is the procedure done?
What does it feel like?
How long does the procedure take?
What is the downtime?
The total healing time depends of the setting used and the number of overlapping passes your skincare professional performs. On average, clients are red up to two to four days. Many clients heal completely in as little as 24 hours.
Utilizing our quality skincare products, as recommended by your esthetician, can help to speed up the healing process.
When will I see the results?
How many treatments will I need?
For clients with deep wrinkles, advanced photo-aging, stretch marks, or acne scars, it is recommended to receive six to eight sessions at six week intervals.
Frequently Asked Questions About Microdermabrasion
How many treatments are required?
Will there be any downtime?
What are the results?
In general, microdermabrasion results in thicker, healthier, more youthful looking skin. Over the course of a full set of treatments, the body will produce new layers of skin containing higher levels of elastin and collagen. This, in turn, improves the complexion and gives the skin a more radiant, vibrant glow.
How soon will results appear?
How long does a microdermabrasion treatment last?
A microdermabrasion facial treatment lasts approximately half an hour. Additional time is required for added areas.
Who are candidates for microdermabrasion?
The ideal candidates for microdermabrasion are healthy adults who have relatively minor skin conditions or imperfections and realistic expectations about what microdermabrasion can and cannot do. Microdermabrasion works well for damaged skin, whether affected by acne, sun damage, or aging, as well as for skin of any type or color.
Who should avoid microdermabrasion?
Microdermabrasion is not recommended for people who have deep scars, active keloids, undiagnosed lesions, a recent herpes outbreak, warts on the face, skin cancer, active acne (stages 3 and 4), sunburns, active rosacea, eczema, and auto-immune system disorder, or unstable diabetes. Pregnant women should not undergo microdermabrasion.
How does the treatment feel?
Microdermabrasion does not require anesthesia, although it may be mildly uncomfortable. Tightness and heat are common effects, and quickly fade. The feeling is often compared to a cat’s tongue licking your face.
How long do the results last?
Lasting effects are dependent on proper skin care. Additional treatments will renew your youthful appearance. A series of six treatments over a few months is recommended for best results, followed by regular maintenance treatments.
What are the limitations of microdermabrasion?
Microdermabrasion is designed for minor imperfections and general improvement. Those with very large or dark spots, moderate to deep wrinkles, and serious scars should seek an alternative treatment.
Frequently Asked Questions About Massages
What should I expect when I arrive for my first visit?
What takes place during a massage?
During a full body massage, we will work your back, shoulders, hips/glutes (through the sheet), and legs. You will then turn over on the table, under the sheet, so we can work the front of the legs, feet, hands, arms, shoulders, neck, head, and face. We undrape only the area we are working at the time. All glute work will be completed through the sheet.
Do I need to make an appointment?
May I choose my own therapist?
Am I expected to tip my massage therapist?
What do I need to bring for my session?
What is your cancellation policy?
Why do you charge a cancellation fee for less than 24 hours?
We like to use the analogy of food. When you book a massage appointment with us, it is like booking a catering event (without the deposit). The room is reserved, the food is ordered and prepared, and the staff is hired. When you don’t show up, the room was still reserved, but is not being used. The linen was ordered and paid for, but is not being used. The therapist was scheduled and paid, but is not working.
It is customary in the healthcare industry to enforce a 24-hour cancellation notice to avoid being charged for any service. All “no shows and last-minute cancellations are charged at full value. We believe we give you every opportunity to cancel your appointment in advance of 24 hours, including a reminder email of your appointment. In the event you are working from a massage package, a single session can be deducted from your account. With enough notice, we are able to release your room and your therapist, and rebook the time slot. If you miss an appointment without prior notification due to exceptional, emergency circumstances, feel free to discuss the matter with us. Likewise, we make a similar promise to you; if we aren’t able to give you at least 24 hour’s notice of our cancelling your appointment, you will not pay for the missed session and we will give you an additional free session.
Frequently Asked Questions About Prenatal Massage
What are the benefits of prenatal massage?
- Decreases stress and tension
- Relieves pain and discomfort associated with pregnancy, such as backaches, stiff neck, leg cramps, and headaches
- Decreases swelling of the hands and feet
- Reduces stress on weight-bearing joints
- Increases blood and lymphatic circulation
- Improves internal respiration
- Helps to relieve depression or anxiety caused by hormonal changes
- Assists in shorter, easier labor
- Shortens hospital stays
- Promotes tissue regeneration, reducing scar tissue and stretch marks
Among these great benefits, should you pass your due date, prenatal massage can be used to stimulate and induce labor! Click here for more information on prenatal massage.
Is prenatal massage safe during the first trimester?
Is it okay to get a massage as I approach my due date?
How will I be positioned during my massage?
Do I need to get a note from my doctor?
How often should I receive a massage when pregnant?
What kind of massage is best during pregnancy?
Frequently Asked Questions About Lymphatic Facilitation
Can I keep my clothes on during Lymphatic Facilitation?
Yes! Lymphatic Facilitation can be performed on fully clothed clients. It is best if the client wears tank tops and loose fitting clothes; however, it is not required.
Will I experience any side effects?
You may experience headaches, upset stomach, excessive tiredness, frequent urination, or odor/color change in urine. These side effects can last 24-48 hours after treatment, so be sure to drink plenty of water before and after treatment.
Are there any diagnoses that should not receive Lymphatic Facilitation?
Yes. If a client has been diagnosed with kidney, liver, or heart failure; DVT; malignant tumor(s); or kidney disease; or if they are experiencing infection, open wounds, fever, high-risk pregnancy or morning sickness, or acute inflammation; or if they are taking blood thinners, it is best to hold off on receiving an Lymphatic Facilitation treatment.